Privacy policy

This policy explains how Narayan & Associates ("we", "us"), a chartered accountancy firm at Jhumri Telaiya, Koderma, Jharkhand 825409, handles personal data collected through https://kodermatax.com and in the course of professional engagements. It is written to reflect the Digital Personal Data Protection Act, 2023 and the rules made under it.

What we collect through this website

• Enquiry form: your name, phone number, the service you are asking about and any message you type. We ask you not to enter PAN, Aadhaar, bank or password details in the form.
• Calls, WhatsApp and email: the contact details and content you choose to send us.
• Technical data: our hosting provider records standard server logs (IP address, pages requested, browser type) to operate and secure the site. We do not run advertising trackers. If we add analytics, it will be privacy-respecting and described here.
• Preferences: your light or dark theme choice and dismissed notices are stored in your own browser and never sent to us.

What we collect as your chartered accountant

If you engage us, we collect the documents and information needed for the work, such as PAN, Aadhaar, income details, bank statements, invoices and financial records. We collect these directly from you or, with your authorisation, from government portals and third parties such as your employer or bank.

Why we use it

• To respond to your enquiry and tell you how we can help.
• To perform the services you engage us for, including filing returns and representing you before authorities.
• To meet legal and professional obligations, including record-keeping requirements under tax law, the Chartered Accountants Act and ICAI standards.

We do not sell personal data and do not use it for marketing to third parties.

Who we share it with

• Government portals and authorities, as required to file returns and respond to notices on your behalf.
• Service providers that help us operate, such as our website host, email provider, the form service used for enquiries, and accounting or e-filing software. They process data on our instructions.
• Anyone you ask us to share it with, such as your bank or investor.

How long we keep it

Enquiry details are kept for as long as needed to respond and follow up, and deleted if no engagement follows. Client records are kept for the period required by tax, company and professional regulations (generally several years after the relevant financial year) and then securely deleted or returned.

How we protect it

Client files are stored on access-controlled systems. We encourage you to share documents directly on WhatsApp, by email or in person rather than through the website form, and to password-protect PDFs that contain identity or bank details.

Your rights

Under the DPDP Act you can ask us what personal data we hold about you, ask for corrections or erasure (subject to our legal retention obligations), withdraw consent where processing is based on consent, and nominate someone to exercise these rights on your behalf. Write to kodermatax@gmail.com. If you are not satisfied with our response you may approach the Data Protection Board of India.

Changes to this policy

We will update this page when our practices or the law change, and show the date of the latest version at the top.

Contact

Narayan & Associates, Jhumri Telaiya, Koderma, Jharkhand 825409. Email kodermatax@gmail.com or call +91 97186 93992.